Privacy Policy

1. Who We Are

Fifth Day(“we”, “us”, “our”) is a managed finance operations service for technology companies, operated from Singapore. This privacy policy explains how we collect, use, store, and protect your personal data when you visit our website at https://thefifthday.co or use our services.

2. Data We Collect

2.1 Information you provide directly

• Name, email address, and company name (via our contact form)
• Your role and approximate transaction volume (via our contact form)
• Any additional information you choose to share in the message field
• Financial data you provide as part of our service engagement (covered under separate service agreement)

2.2 Information collected automatically

• IP address and approximate location
• Browser type and operating system
• Pages visited, time spent, and referring URL
• Device type (desktop, mobile, tablet)

We use privacy-friendly analytics and do not use third-party tracking cookies for advertising purposes.

3. How We Use Your Data

We use the data we collect to:

• Respond to your enquiries and schedule consultations
• Provide and improve our finance operations services
• Send you information about our services (only if you have opted in)
• Analyse website usage to improve our site experience
• Comply with legal and regulatory obligations

We will never sell, rent, or trade your personal data to third parties for marketing purposes.

4. Legal Basis for Processing

We process your personal data on the following legal bases:

• Consent: When you submit our contact form or opt in to communications
• Contractual necessity: When processing is required to deliver our services under a service agreement
• Legitimate interest: For website analytics and improving our services, where this does not override your rights
• Legal obligation: Where required by applicable law or regulation

5. Data Sharing

We may share your data with the following categories of third parties, solely for the purposes described in this policy:

• Cloud infrastructure providers (hosting, email delivery) — to operate our website and services
• Licensed tax and audit partners — only when you engage add-on services, and only the data required for those services
• Accounting platform providers(e.g. Xero, QuickBooks) — as required to deliver our services, using your platform's native access controls

All third-party providers are bound by confidentiality obligations and data processing agreements.

6. Data Security

We implement appropriate technical and organisational measures to protect your personal data, including:

• Encryption of data in transit (TLS/SSL) and at rest
• Access controls limited to authorised personnel
• Regular security reviews of our systems and processes
• Confidentiality agreements for all team members with access to client data

We do not store your banking credentials directly. Access to your financial data is managed through your accounting platform's native permission system.

7. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected:

• Contact form submissions: Retained for up to 12 months after your last interaction, unless a service engagement begins
• Client service data: Retained for the duration of the service engagement plus 7 years for regulatory compliance
• Website analytics: Aggregated and anonymised data retained indefinitely; identifiable data retained for up to 26 months

8. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict certain processing
• Request data portability
• Withdraw consent at any time

To exercise any of these rights, contact us at hello@thefifthday.co. We will respond within 30 days.

9. Cookies

Our website uses only essential and analytics cookies. We do not use advertising or third-party tracking cookies. Essential cookies are required for the website to function. Analytics cookies help us understand how visitors use our site and are anonymised where possible.

10. International Data Transfers

Our services are operated from Singapore. If you are accessing our website or services from outside Singapore (including Australia), your data may be transferred to and processed in Singapore. We ensure appropriate safeguards are in place for any international data transfers in accordance with applicable data protection laws.

11. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated “Last updated” date. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions about this privacy policy or how we handle your data, please contact us at:

Fifth Day
Email: hello@thefifthday.co
Location: Singapore